At Juliana Ponce de León ("we", "us", "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, www.julianaponcedeleon.com (the "Site") or purchase our Products. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect various types of information in order to provide and improve our services to you:

A. Personal Information You Provide:

When you make a purchase or interact with the Site, we may collect the following personal data:

Contact Information: Name, email address, shipping address, phone number.
Payment Information: Credit card details and billing address (we use third-party payment processors to securely handle payments).
Account Information: Username, password, and other account-related information if you create an account.

B. Information We Automatically Collect:

When you visit our Site, we may automatically collect the following data:

Cookies: Small files that are stored on your device to enhance your browsing experience and enable certain functionalities of the Site (such as remembering your cart or login details).
Usage Data: Information about how you use the Site, including your IP address, browser type, pages viewed, and the date and time of your visit.

2. How We Use Your Information

We use your personal information for the following purposes:

Order Fulfillment: To process and deliver your orders, and to manage customer service requests.
Marketing Communications: To send you promotional emails, offers, and newsletters (only if you’ve opted in).
Improvement of Services: To analyze Site usage and improve the functionality of the Site.
Legal Compliance: To comply with any legal obligations (e.g., to prevent fraud or to respond to law enforcement requests).

3. How We Share Your Information

We do not sell or rent your personal data to third parties. However, we may share your information in the following situations:

Service Providers: We share your information with trusted third-party companies who help us process orders, handle payments, or perform other business operations (e.g., shipping companies, payment processors). These third parties are obligated to keep your data secure and use it only for the purposes of providing their services.
Legal Requirements: If required by law, we may disclose your personal data to comply with legal processes, protect our rights, or respond to legal requests from law enforcement.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal data may be transferred to the new owner as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies (such as pixels and web beacons) to enhance your browsing experience and collect information about how you use our Site. Cookies help us to:

Keep you logged in to your account.
Remember items in your cart.
Provide personalized recommendations and promotions.

You can control how cookies are used by adjusting your browser settings. However, disabling cookies may limit your ability to use certain features of the Site.

5. Data Security

We take reasonable precautions to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

You have the following rights with respect to your personal data:

Access: You can request access to the personal data we hold about you.
Correction: You can request that we update or correct any inaccurate or incomplete information.
Deletion: You can request that we delete your personal data, subject to certain legal exceptions.
Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe link in our emails or by contacting us directly.
Data Portability: You may request a copy of your personal data in a structured, commonly used format.

To exercise these rights, please contact us at [email address or contact form link].

7. International Transfers

As Juliana Ponce de León operates globally, your personal data may be transferred to, and stored in, countries outside of your country of residence. These countries may have different data protection laws than your own. By using our Site, you consent to the transfer of your data to countries outside your jurisdiction, provided that we ensure adequate safeguards are in place.

8. Retention of Data

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under the age of 13, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Please check this page periodically for any updates. Your continued use of the Site after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Email: contact@julianaponcedeleon.com

COOKIE POLICY

At Juliana Ponce de León ("we", "us", "our"), we use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content and ads. By using our website, www.julianaponcedeleon.com(the "Site"), you consent to our use of cookies in accordance with this policy.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our Site. They help us recognize you and remember your preferences, which improves your experience on our Site.

There are two main types of cookies we use:

Session Cookies: These cookies are temporary and are erased from your device once you close your browser. They are essential for the functioning of the website, such as keeping you logged in or remembering your shopping cart during your session.
Persistent Cookies: These cookies remain on your device for a set period, even after you close your browser. They are used to remember login details, language preferences, and analyze how users interact with our website.

How We Use Cookies

We use cookies for the following purposes:

Essential Cookies: Necessary for the operation of the Site, such as enabling you to make purchases or log in to your account.
Performance Cookies: Used to collect information about how visitors use our Site, such as which pages are most frequently visited. This helps us improve the performance and functionality of the Site.
Functional Cookies: Used to enhance your experience by remembering your preferences and settings (such as language or currency).
Targeting/Advertising Cookies: Used to deliver personalized advertisements to you based on your browsing history or interests.

Third-Party Cookies

We may allow third-party service providers (such as Google Analytics, Facebook, etc.) to place cookies on your device. These third parties may collect data related to your usage of the Site and may use that data to deliver targeted advertising across different websites. These third-party cookies are subject to their own privacy policies, and you should refer to them for more information.

Managing Your Cookie Preferences

You can manage your cookie preferences by adjusting the settings in your browser. You can usually set your browser to:

Block cookies altogether
Notify you when a cookie is being set
Delete cookies after a session

However, please note that blocking or deleting cookies may affect your experience on the Site, and some features may not function properly.

You can also opt out of certain targeted advertising cookies by visiting www.youronlinechoices.com, where you can manage preferences for a range of ad networks.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page, and we will update the "Last Updated" date at the top of the policy.

Contact Us

If you have any questions about our use of cookies, please contact us at:

Email: contact@julianaponcedeleon.com